Hello, we’re Virtual Admin Assistance.

How can we help you?

Founded by Mel Poole in 2017, Virtual Admin Assistance is… well, exactly that!

We’re a network of reliable, quick-thinking, and highly-organised virtual assistants (or VAs), who take charge of those essential ‘behind the scenes’ business tasks for companies large and small.  

What tasks do we mean?  Here are a few examples: social media management, diary and inbox organisation, client emailsevent planning, and travel booking.

In short: business admin tasks you either haven’t got time for, or would simply rather not do.

(If you shuddered at the thought of any of those examples, talk to us and we’ll gladly take them off your ‘to-do’ list).

All businesses are unique.  So are their owners.  

That’s why we don’t work to fixed packages or rigid ‘hours per month’ schedules.  Instead, we work flexibly and purposefully on tasks that are important to you and your business.  

Our VAs all offer varied strengths and skill-sets to suit diverse business requirements. Not only has each VA been hand-picked and vetted by Mel herself, but we won’t assign anyone to your business until we know more about your needs and personality.

Why personality?  

We want to make sure our working relationship feels as natural and enjoyable as possible.  After all, trusting someone else with your admin – the lifeblood of your business – is no small matter.

Our focus is on building strong, lasting, and trust-based partnerships, so our clients feel confident and relaxed about working with us.

Find out more about us HERE or keep scrolling for more information about our clients and services.  

Rather just set up a free consultation call with Mel?  You can do that right HERE.

LET US TAKE CARE OF YOUR BUSINESS ADMIN, AND KEEP DOING WHAT YOU LOVE.

LET US TAKE CARE OF YOUR BUSINESS ADMIN, AND KEEP DOING WHAT YOU LOVE.

WHAT CAN VIRTUAL ADMIN ASSISTANCE DO FOR YOU?

Below is a preview of the services we offer. Click HERE to see the full range, along with a fuller description of each.

(Note: if there’s an admin task you’d like us to work on, but you can’t see it listed on our Services page, please get in touch.  It’s more than likely we can help).

If you’d like some more information, you can book a free consultation call with Mel right HERE.


OUR SERVICES

Social Media Management

General Admin

Research

OUR CLIENTS

What they say about working with us…

VA OF THE MONTH

LOUISA HOLLINGSWORTH

Louisa Hollingsworth is a highly regarded professional known for her dedication to delivering exceptional results with a personal touch. With a strong background in her field, Louisa has built a reputation for combining expertise with genuine care for her clients, ensuring every interaction is both seamless and impactful. She prides herself on her attention to detail, reliability, and ability to truly understand individual needs, allowing her to create tailored solutions that deliver real value.

Louisa’s approach is rooted in building lasting relationships, grounded in trust, transparency, and clear communication. She believes that success comes not only from technical skill, but from consistently going above and beyond expectations. Whether working with individuals or businesses, Louisa brings energy, professionalism, and a calm, solutions-focused mindset to everything she does.

Passionate about continuous growth, Louisa remains committed to evolving her skills while helping others achieve their goals with confidence and ease.

NEW ON THE BLOG


Work travel sounds efficient on paper.

A couple of meetings. A hotel. Maybe a bit of time either side.

But in reality? It often looks more like juggling logistics, keeping track of documents, staying on top of work and trying not to forget your laptop charger (again).

The difference between a chaotic work trip and a calm, productive one isn’t luck, it’s preparation.

Not over-the-top planning. Just the right things handled, ahead of time.

If you’ve ever felt swamped by client enquiries, struggling to find the key details buried in emails, or wondered why something you thought was obvious needs clarifying, you’re definitely not alone. Communication is at the heart of great working relationships. But, left unstructured, it quickly becomes the very thing that slows us down.

In a world where files multiply like rabbits, it’s easy to feel overwhelmed by endless downloads, messy desktops and a million folders that almost make sense. But today, I want to introduce you to a simple yet powerful concept that can transform the way you organise your digital life: the 3-Folder Filing Rule.